Email Accounts

When we set up the mail box on your site we send you the connection details. You can also view the details via your account with us at https://www.clientaccounts.smarketing.com.au.

Let’s assume that you are connecting to this email account:

• my.email@thesite.com
• email password: dddd1234
• POP3 mail server name (Secure Connection): mail.thesite.com
• POP3 Secure Port: 995
• SMTP mail server name (Secure Connection): mail.thesite.com
• SMTP Secure Port: 465

To collect emails from a POP mailbox

1. On your computer, sign in to the Gmail account you want to import to.
2. In the top right, click ⚙️ and then See all settings.
3. Click the Accounts and import tab.
4. In the ‘Check mail from other accounts’ section, click Add a mail account.
5. Type the email address my.email@thesite.com, then click Next.
6. Select ‘Import emails from my other account (POP3)’ and click Next.
7. Type your details
   • username: my.email@thesite.com
   • password: dddd1234
   • POP Server: mail.thesite.com
   • POP3 Secure Port: 995
8. Recommended: Check the boxes next to the options below:
   • Always use a secure connection (SSL) when retrieving mail
   • Label incoming messages
   • Leave the other boxes unchecked.
9. Click Add Account.

To send emails as another email address

Step 1: Add an address you own

1. On your computer, sign in to the Gmail account you want to import to.
2. In the top right, click ⚙️ and then See all settings.
3. Click the Accounts and import tab.
4. In the ‘Send mail as’ section click on ‘Add another email address’
5. Enter your name and the address you want to send from: my.email@thesite.com
   • Check the box near ‘Treat as an alias’
6. Click Next Step.
7. Send mail through your SMTP server
   • SMTP Server: mail.thesite.com
   • SMTP Secure Port: 465
   • Username: my.email@thesite.com
   • Password: dddd1234
   • Check the box near ‘Secured connection using SSL (recommended)’
8. Click Add Account

Step 2: Confirm the address

1. Sign in to the account you added.
2. Open the confirmation message you got from Gmail.
3. Click the link.

For server manager: add ‘include:_spf.google.com’ to the SPF record

Stop importing emails

1. On your computer, open the Gmail account you’ve been importing to.
2. In the top right, click ⚙️ and then See all settings.
3. Click the Accounts and import tab.
4. In the ‘Check mail from other accounts’ section, click Delete next to the account you want to stop getting emails from.

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